General information


About our work

The most important and top-priority task of a Russian Visa Office is the facilitation and acceleration of an entry visa to the Russian Federation obtaining process.

It becomes possible due to Russian Visa Offices collaboration with Russian Federation consulate institutions, modern material and technical base and the employment of the newest technologies in document receipt and processing.

The Visa Office operators are ready to consult the applicants on the issues regarding the Russian Federation visa processing and the necessary documentation package for obtaining a visa to the Russian Federation.

In order to save your time the reception of applicants in Visa Offices is carried out by booked appointments.

For your convenience a multi-channel Call-center has been set up at the Russian Visa Application Center for any questions about visas: +39 02 86882121.

You may also send us your question by email or using the Feedback system. 

For citizens of the Russian Federation has been set up a free Call-center service, +39 02 86882155, for various questions about consular services. It works 24 hours a day with an interactive voice response.

You may reach Call-center operators:

Monday-Friday – 9.00-13.00, 14.00-17.00

You may also send us your question by email or using the Feedback system. 

About the visa processing time schedules

The Embassy and Consulate General of the Russian Federation consider visa applications and decide either to issue or to decline to issue a visa within the term established for the requested visa type (usually from 4 to 10 business days) after the full documentation package is submitted and consular fees are paid.

In individual cases the period for visa application consideration may be changed due to a consular institution decision.

In case of an emergency requiring an urgent entry to the Russian Federation a citizen may request visa processing on expedite basis. The period for visa application consideration may be reduced to 3 business days and less due to a decision made by the Ambassador or Consul-General of the Russian Federation.

Consular institutions reserve a right to extend or change the duration of a visa to the Russian Federation processing up to 30 days if necessary, or on the basis of the principle of mutuality.

About the fees

During the submission of the documents to obtain an entry visa to the Russian Federation through a Russian Visa Office consular and service fees are collected.

Consular fee is collected by a consular institution for the consideration of a visa application. The fee may vary depending on visa category, type, number of entries, as well as the applicant’s citizenship.

Service fee is collected by a Visa Office for the documents receipt, procession, submission to a consular institution and the issuance of the documents back to an applicant.

The fee may be paid in a Visa Office (by cash, by a credit card, by a debit card).

The service and consular fees are paid before the consideration of the documents, and in case of a decision to decline to issue a visa, the fees are not refunded.

For more information on consular and service fee amount see “Visa types” / “Fees and time schedules”.

Company Information

Visa Handling Services S.r.l. (Single-member Сompany)

Registered Office: Viale Regina Margherita n. 302 – 00198 Roma

Tax code / VAT number 11834661008

Fully paid up Share Capital: 10.000,00 €

REA  RM-1331006